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Terms and Condition Introduction: At Urban Retreat
by Incepta-Labs, we work hard to serve as many customers as possible. Caring
for the personal information you share with us is a very important part of
that. We want you to make sure your data is safe and secure with us, and we
understand how we can use it to provide you with a better shopping
experience. This privacy
notice explains in detail that we may collect personal information about you
when we contact you. It explains how we store and manage that data and keep
it secure. We know that there
is a lot of information here, but we want you to be fully aware of your
rights and how Urban Retreat by Incepta-Labs uses your data. We hope the
following sections answer any questions you may have, but if not, please
contact us. Perhaps we will
need to update this privacy notice from time to time. Please come back and
check it out whenever you can. The terms 'us',
'ours', or 'Urban Retreat by Incepta-Labs' have all been used by Incepta-Labs
Limited as a reference to the Urban Retreat. We will also refer
to https://krisna1999-portfolio.blogspot.com/ as 'our website'
or 'website' We rely on that legal basis: The Data
Protection Act sets out a number of reasons why a company may collect and
process your personal information, including: Consent: In
certain circumstances, we may collect and process your data with your
consent. For example, when you tick a box to receive an email newsletter. When collecting
your personal data, we will always make it clear to you what data is required
with certain services. Contractual obligation: In certain circumstances, we require your personal
information to comply with our contractual obligations. For example, if
you order an item from us, we will collect your address details for your
purchase and send them to our courier. Valid complaint: If the law requires us to, we may need to collect and process your
data. For example, we
can influence urban withdrawal by Incepta-Labs by enforcing the details of
individuals involved in fraud or other criminal activity. Legitimate interest: In certain circumstances, we want your data to
follow our legitimate interests so as to be reasonably expected as part of
running our business and which does not materially affect your rights,
freedoms or interests. For example, we
may use your purchase history to send you or make personalized offers
available. We can identify
trends by combining the shopping history of many customers and ensure that we
can keep up with demand, or develop new products / services. When will we collect your personal information? When you visit our
website ‘earnschool1.blogspot.com’, buy products and services using your
account, or redeem vouchers. When you make an
online purchase and check out as a guest (in this case we only collect
transaction-based information).
What kind of personal information do we collect? If you have a web
account with us: your name, billing / delivery address, order, email and
telephone number. For your security, we will also keep an encrypted record of
your login password. The details of
your conversation with us through the contact center. For example, we
collect notes from our conversations with you, details of any complaints or
comments you make, details of your purchases, items you see or add to your
basket, wishlist preferences, voucher redemption, the web pages you visit and
how and when You contact us. Copies of
documents provided by you to prove your age or identity where required by
law. (Including your passport and driver's license). This will include your
full name, address, date of birth and facial features. If you provide a
passport, the information will also include your place of birth, gender and
nationality. Details of your
shopping preferences. For example, the details of your visit to our website
and what site you came to us from. Information
collected using cookies in your web browser. Learn more about how we use
cookies and similar technologies under the Cookies section below. Personal
details that help us recommend items of interest. To provide the
best possible web experience, we collect technical information about your
Internet connection and browser as well as the country and telephone code of
your computer, the web pages you visit, the ads you click, and any search
terms. You can learn more about this under the Cookies section below. The name of your
social media user, if you contact us through those channels, to help us
answer your comments, questions or opinions. How and why do we use your personal information? We want to give
you the best possible customer experience. One way to achieve this is to
combine the data we have about you to get the richest picture of you. We then use it to
provide you with promotions, products and services that are probably of
interest to you. The Data Privacy
Act allows this as part of our legitimate interest in understanding our customers
and providing the highest level of service. Of course, if you
want to change the way you use your data, 'What are my rights?' The following
section. Remember, if you
decide not to share your personal data with us, or deny certain communication
permission, we will not be able to provide some of the services you require. For example, if
you ask us to notify you when an item returns to stock, we will not be able
to do so if you decide to unsubscribe from our mailing list. How we use your personal information and why: You can process
any order using our website. If we do not collect your personal information
at checkout, we will not be able to process your order and comply with our
legal obligations. For example, you
need to send your details by courier in order to deliver the product you
ordered. In addition we may retain your details for a reasonable period of
time so that any contractual obligations such as refunds etc. can be met. To answer your
questions, refund requests and complaints. Managing the information you send
enables us to respond. We may keep a record of any future contact with us and
show how we have communicated with you. We do this based on our contractual
obligations to you, our legal obligations and our legitimate interests in providing
you with the best service and understanding how we can improve our services
based on our experience. If you would like
to register an account or place your order with one of our sales envoys, we
may share relevant information with them, establish or maintain our
relationship with you, contact you and answer your requests and inquiries.
The service you requested. For an indefinite period of time and thereafter,
the Ambassador shall not use confidential information for any purpose other
than discharging his duties or exercising his powers under the Agreement. To protect our
business and your account from fraud and other illegal activity. This
includes using your personal data to maintain, update and protect your
account. We will monitor your browsing activity with us so that any issues
can be quickly identified and resolved and the integrity of our website
maintained. We will do all this as part of our legitimate interests. For example, it
checks your password when logging in and uses automatic monitoring of IP
addresses to detect potential fraudulent logins from unexpected locations. Payment process
and prevent fraudulent transactions. We do this based on our legitimate
business interests. It also helps protect our customers from fraud. If we detect any criminal
activity or alleged criminal activity through our fraud monitoring and
monitoring of suspicious transactions, we will process this data for the
purpose of preventing or detecting illegal activity. Our goal is to protect
those we communicate with from criminal activity. With your consent,
we will use your personal information, preferences and details of your
transactions to notify you about relevant products and services, including
special offers, discounts, promotions, events, via email, web, text,
telephone and our contact center. In order to
display the most interesting content to you on our website, we will use the
data we have about the product of your choice. We do so with the consent of
our website to place cookies or similar technology on your device. For
example, we can display a list of items we've seen recently. You conduct any
prize draw or competition based on your consent given at the time of entry. We develop, test
and improve the systems, services and products we provide to you. We will do
this based on our legitimate business interests. For example, we'll
record your browser's session ID to help us understand more if you comment to
us online about any issues. To comply with our
contractual or legal obligations to share data with law enforcement. Send you survey
and feedback requests to help improve our service. You are free to accept
these requests from us at any time by updating your preferences in your
online account. To process your
personal buyer requests. For example we need your name and phone number to
contact you so that we can fulfill your request. To create an image
of your choice, and to inform our business decisions, we will combine data
from our website and third parties such as 'What kind of personal information
do we collect?' Described in the section. We will do this based on our
legitimate business interests. For example, by
combining this data, it will help us to personalize your experience and
determine which products and content to share with you. We use anonymous data
from customer purchase history to identify trends in different areas of the
country. How we protect your personal information: We know how
important data security is to all our customers. With this in mind, we will
consider your data very carefully and take appropriate steps to protect it. We use
"https" technology to secure access to all of our transaction
areas. Access to your
personal information is password-protected, and sensitive information (such
as payment card information) is protected by SSL encryption. We regularly
monitor our systems for potential vulnerabilities and attacks, and we check
intrusions to identify ways to further strengthen security. How long will we keep your personal information? Whenever we
collect or process your personal data, we will keep it as long as it is
needed for the purpose for which it was collected. At the end of that
retention period, your data will be completely deleted, for example by
integrating it with other data so that it can be used in a non-identifiable
way for statistical analysis and business planning. With whom will we share your personal information? We sometimes share
your personal information with trusted third parties. For example, we share
your personal information with the courier for delivery of your order. The policy we apply to that organization to protect your data and protect your privacy is here: Below is a list of some of the key 3rd parties we
currently share data with and why?
Analysis: The
services in this section enable us to monitor and analyze web traffic and can
be used to monitor user behavior. GOOGLE ANALYTICS
(GOOGLE INC.) Google Analytics
is a web analytics service provided by Google Inc. ('Google'). Google uses
the data collected to track and test the use of this website, prepare reports
of its activities and share them with other Google services. Google may use the
information collected to make ads on its own ad network relevant and
personalized. GOOGLE ADWORDS
Conversion Tracking (GOOGLE INC.) Google AdWords
Conversion Tracking is an analytics service provided by Google Inc. that
integrates data from the Google AdWords ad network with the activity
performed on this website. Personal
information collected: Cookies and usage information. Display content from external platforms: This type of service allows you to view and interact
with content hosted on external platforms directly from the pages of our
website. This type of
service can still collect web traffic data for pages where the service is
installed, even when users do not use it. VIMEO Video
(VIMEO, LLC) Vimeo is a video
content visualization service provided by Vimeo, LLC that allows our website
to include such content on its page. Personal
information collected: Cookies and usage information. YOUTUBE VIDEO
WIDGET (GOOGLE INC.) YouTube is a video
content visualization service provided by Google Inc. that allows our website
to include such content on its page. Personal information
collected: Cookies and usage information. Managing support and contact request: This service allows us to handle support and
communication requests received via email or other means such as contact
forms. The personal data
processed depends on the information provided in the user's messages and the
media used for communication (such as email addresses). ZENDESK (ZENDESK) Zendesk is a
support and communication request management service provided by Zendesk Inc. Personal
information collected: email address, name and contact request Delivery: This
service allows us to send orders to our customers Royal Mail is a
courier service provider. Delivery address information is shared with Royal
Mail for scheduled orders in the UK. This allows them to deliver orders to
their customers and keep them informed of delivery updates. FedEx cross border: FedEx Cross Border is a courier service provider. Delivery address
information is shared with FedEx Cross Border for orders outside the UK
mainland, or for orders placed in USD or CAD currencies. This allows them to
deliver orders to their customers and keep them informed of delivery updates. If you would like
to register an account or place your order with one of our sales envoys, we
may share relevant information with them, establish or maintain our
relationship with you, contact you and answer your requests and inquiries.
The service you requested. For an indefinite period of time and thereafter,
the Ambassador shall not use confidential information for any purpose other
than discharging his duties or exercising his powers under the Agreement. Information shared with third parties for their own
purposes: We will only do this in very specific situations,
for example: For fraud
management, we may share information about fraudulent or potential fraudulent
activity on our premises or systems. This may include sharing information
about individuals with law enforcement agencies. We may disclose
your personal information to the police or other enforcement, regulatory or
government agency, in your country of origin or elsewhere, subject to a valid
request to do so. These requests are evaluated on a case-by-case basis and
the privacy of our customers is taken into consideration. We may expand,
reduce or sell Urban Retreat by Incepta-Labs and may include a division or
entire business transfer to new owners. If it does, your personal
information, where relevant, will be transferred to the new owner or
controlling party under the terms of this Privacy Notice. For more
information, please contact our Data Protection Officer. What are your rights over your personal information? An overview of your various rights:
Urban Retreat by Incepta-Labs reserves the right to request a copy of information about you at any time, and to correct any inaccurate information. If we decide not to act against your request, we will explain to you the reason for our refusal. Direct marketing: You have the right
to stop using your personal information for direct marketing activities
through all channels or selected channels. We must always comply with your
request. Your identity is being verified: To protect the
privacy of your information, we ask that you verify your identity before
making any requests under this Privacy Notice. If you have authorized a third
party to submit a request on your behalf, we will ask them to prove that you
have permission to do so. How can you stop using your personal information for
direct marketing? Here are some ways
you can stop marketing contact directly from us: Click on the
'Unsubscribe' link of any email contact we send you. Contact the moderator: If you feel that
your data has not been handled properly, or you are dissatisfied with our
response to any of our requests for the use of your personal information, you
have the right to complain to the Office of the Information Commissioner. If you live
outside the UK, you have the right to lodge a complaint with the relevant
information security regulator in your country of residence. Details can be
found under the section 'If you live outside the UK'. Any questions? We hope this
Privacy Notice helps us determine how we handle your personal information and
your rights to control it. If you have any
questions that are not covered, please contact our Data Protection Officer who
will be happy to assist you: Email us (mail) Or write to us at
'Urban Retreat by Incepta-Labs Data Protection Officer', at The Stables
Shipton Bridge Farm, Widdington, Saffron Walden, Essex, CBSU. |
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